WellSky caregiver rewards integration
Automate caregiver rewards from WellSky Personal Care, Home Health and Hospice & Palliative: picked-up shifts, on-time clock-ins and visit notes, first-90-day milestones and referrals who get hired. Your caregiver roster syncs into Hoppier, keeping status, eligibility and access up to date, so recognition keeps pace with the schedule.
Popular ways to use WellSky with Hoppier
→Open-shift bonus
When: A caregiver picks up an open shift in WellSky
Hoppier: Send a $15 gas card once the visit is complete
→First-90-days ladder
When: A new caregiver reaches 30, 60 and 90 days
Hoppier: Send $25, $25 and then $50, across the months new caregivers are most likely to leave
→Clean clock-in streak
When: A caregiver clocks in and out on time for 20 visits in a row
Hoppier: Send a $20 coffee or gas card and start the next streak
→Notes done on time
When: A clinician signs every visit note on time for a month
Hoppier: Send a $25 card of their choice
→Referral that stays
When: A caregiver's referral is hired and completes 90 days
Hoppier: Send the referrer a $100 bonus as a gift card or prepaid Visa
→Clean offboarding
When: A caregiver is deactivated in WellSky
Hoppier: Remove their Hoppier access and stop scheduled sends
Supported WellSky triggers and actions
A trigger is the WellSky event that sends a reward; an action is what Hoppier does back in WellSky afterwards.
- Open shift picked upTrigger
A caregiver accepts an open or last-minute shift.
- On-time clock-in streakTrigger
A caregiver clocks in and out on time (EVV) for a run of visits you choose.
- Tenure milestone reachedTrigger
A caregiver reaches 30, 60 or 90 days, or a work anniversary.
- Visit note signed on timeTrigger
A home health or hospice clinician signs and submits a visit note within the deadline you set.
- Caregiver hired / onboardedTrigger
A new caregiver is added to WellSky or reaches their start date.
- First shift completedTrigger
A new caregiver finishes their first scheduled visit.
- Care notes completedTrigger
Care notes and tasks are logged for every visit in a pay period.
- Training / certification completedTrigger
A caregiver finishes in-service hours or renews a certification like CPR.
- Referral hiredTrigger
Someone a caregiver referred is hired, or completes their first 90 days.
- Birthday reachedTrigger
It's a caregiver's birthday.
- Caregiver deactivatedTrigger
Someone leaves - Hoppier removes their access and stops future sends.
- Send notificationAction
Let the scheduler, care coordinator or branch manager know when a reward goes out or is claimed.
Our team wires these as custom rules on your account today - tell us the event and the reward, and it runs. Self-serve trigger configuration ships with the public gift card API.
How to set up WellSky with Hoppier
Connect WellSky once, set who gets what and when, and Hoppier handles delivery, choice, tracking and returns. Every card can carry merchant restrictions, a spend window and a cap.
Want to build it yourself today? Use Zapier or the Hoppier API.
- 1
Create your free Hoppier account (or log in) and open Integrations in your dashboard.
- 2
Add WellSky as a custom request and tell us which product you run - Personal Care, Home Health or Hospice & Palliative. Integrations are in beta, so the Hoppier team switches it on for your account and lets you know when it's ready.
- 3
Your WellSky administrator approves the connection, so Hoppier reads only the caregiver and visit data your agency signs off on.
- 4
Choose which WellSky events send a reward - like "Open shift picked up" or "Tenure milestone reached" - and set the program, amount and card message for each.
- 5
Rewards go out on their own. Each caregiver gets one link and picks from 3,000+ gift cards or a prepaid Visa.
About WellSky
WellSky is health and community care software used by more than 20,000 provider organizations. Its home-based products are WellSky Personal Care (formerly ClearCare) for private duty, non-medical home care agencies, WellSky Home Health (formerly Kinnser) for Medicare-certified home health, and WellSky Hospice & Palliative. Caregivers see shifts, clock in and log care notes in its mobile app.
With Hoppier: Reward caregivers and clinicians for picked-up shifts, on-time clock-ins and milestones.
One home-care franchise runs 98 recognition programs on Hoppier for its field staff.
They choose, worldwide
One link each: 3,000+ gift cards or a prepaid Visa, in 60+ countries and their own currency.
Unspent money comes back
37% of gift value goes unspent on average. On Hoppier Plus it returns to your balance instead of vanishing.
Guardrails on every card
Merchant restrictions, spend windows and per-card caps - set once, enforced on every send.
Clean records for finance
Every send, claim and return is tracked per recipient, with an export your finance team can reconcile.
Frequently asked questions
Does Hoppier integrate with WellSky?
Yes - the WellSky integration is in beta. Tell us you'd like it from the Integrations page in your Hoppier dashboard and our team switches it on for your account.
Which WellSky products does Hoppier work with?
WellSky Personal Care (formerly ClearCare), WellSky Home Health (formerly Kinnser) and WellSky Hospice & Palliative, all in beta. Personal care agencies usually start with open-shift and clock-in rewards; home health and hospice teams with on-time visit notes and tenure milestones.
Does Hoppier work with ClearCare?
Yes. ClearCare is now WellSky Personal Care, and the Hoppier integration (beta) works with it - the same agency account, caregiver roster and shifts.
Does Hoppier work with Kinnser?
Yes. Kinnser is now WellSky Home Health, and the same beta integration covers it - reward nurses, therapists and aides from the visits and documentation your agency already tracks.
Can we recognize the whole hospice team?
Yes. Nurses, aides, social workers, chaplains and volunteers can share one program or each have their own, with separate amounts and triggers - and every recipient picks their own reward.
Can I reward caregivers in WellSky before the integration is switched on?
Yes - export a caregiver list or shift report from WellSky to CSV and upload it as a Hoppier bulk send, or connect an AI assistant to the Hoppier MCP and ask it to send to everyone on the list.
Does Hoppier need client health information?
No. Rewards run on caregiver data - who worked, when they clocked in and which milestone they hit. Sending a reward doesn't require client or patient records, and each caregiver only ever sees their own card.
Do we need WellSky TeamEngage to use Hoppier?
No. TeamEngage is WellSky's own points-based caregiver rewards add-on, powered by Zingage. Hoppier connects to WellSky on its own: each reward goes out as a gift card of the caregiver's choice or a prepaid Visa, and on Hoppier Plus, value nobody spends comes back to your balance.
What can I automate between WellSky and Hoppier?
WellSky events like open shift picked up, on-time clock-in streak, tenure milestone reached and visit note signed on time send rewards automatically. A popular setup: a caregiver picks up an open shift in WellSky - send a $15 gas card once the visit is complete.
What rewards can recipients choose?
Each recipient gets one link and picks from 3,000+ gift card brands or a prepaid Visa, redeemable in 60+ countries in their local currency.
What happens to cards nobody uses?
On Hoppier Plus plans, 100% of unspent value returns to your balance. Across 2,090 programs on our platform, 37% of gift value goes unspent on average - recovery is usually the deciding economics.
Popular integrations
Take the hassle out of WellSky rewards
Think about the hours a year you spend buying, tracking, and sending gift cards. Now picture that number at zero.