Dynamics 365 Customer Insights gift card & rewards integration
Automate attendee and campaign incentives from Dynamics 365 Customer Insights: webinar attendance, high engagement and lead milestones. Registrant and campaign data syncs into Hoppier, keeping prospect status, reward eligibility and campaign access up to date.
Popular ways to use Dynamics 365 Customer Insights with Hoppier
→Welcome-series treat
When: Someone subscribes to your newsletter in Dynamics 365 Customer Insights
Hoppier: Send a $5 welcome treat
→Click-to-claim offer
When: A contact clicks the offer link in your Dynamics 365 Customer Insights campaign
Hoppier: Send them a $10 gift card of their choice
→MQL accelerator
When: A lead's score crosses your MQL threshold in Dynamics 365 Customer Insights
Hoppier: Send a $50 gift to help book the first meeting
Supported Dynamics 365 Customer Insights triggers
Each trigger is a Dynamics 365 Customer Insights event that can send a reward.
- Marketing email opened / clickedTrigger
A contact opens or clicks a campaign email from Dynamics 365 Customer Insights.
- Marketing campaign subscribed / unsubscribedTrigger
A contact joins or leaves a campaign or list.
- Lead score threshold reachedTrigger
A lead's score crosses the threshold you set.
Our team wires these as custom rules on your account today - tell us the event and the reward, and it runs. Self-serve trigger configuration ships with the public gift card API.
How to set up Dynamics 365 Customer Insights with Hoppier
Connect Dynamics 365 Customer Insights once, set who gets what and when, and Hoppier handles delivery, choice, tracking and returns. Every card can carry merchant restrictions, a spend window and a cap.
Want to build it yourself today? Use Zapier or the Hoppier API.
- 1
Create your free Hoppier account (or log in) and open Integrations in your dashboard.
- 2
Find Dynamics 365 Customer Insights in the Integrations directory and tell us you'd like it connected. Integrations are in beta, so the Hoppier team switches Dynamics 365 Customer Insights on for your account and lets you know when it's ready.
- 3
Choose which Dynamics 365 Customer Insights events should send a reward - like "Marketing email opened / clicked" or "Marketing campaign subscribed / unsubscribed" - and set the program, amount and card message for each.
- 4
Rewards go out on their own. Each recipient gets one link and picks from 3,000+ gift cards or a prepaid Visa in their own currency.
About Dynamics 365 Customer Insights
Dynamics 365 Customer Insights is Microsoft's customer data and journey orchestration platform for personalized marketing.
With Hoppier: Reward Dynamics 365 Customer Insights registrants, attendees and engaged leads.
They choose, worldwide
One link each: 3,000+ gift cards or a prepaid Visa, in 60+ countries and their own currency.
Unspent money comes back
37% of gift value goes unspent on average. On Hoppier Plus it returns to your balance instead of vanishing.
Guardrails on every card
Merchant restrictions, spend windows and per-card caps - set once, enforced on every send.
Clean records for finance
Every send, claim and return is tracked per recipient, with an export your finance team can reconcile.
Frequently asked questions
Does Hoppier integrate with Dynamics 365 Customer Insights?
Yes - the Dynamics 365 Customer Insights integration is in beta. Tell us you'd like it from the Integrations page in your Hoppier dashboard and our team switches it on for your account. You can also reward Dynamics 365 Customer Insights events today through Hoppier's Zapier app, the Hoppier API (beta), a CSV bulk send, or an AI assistant connected to the Hoppier MCP.
What can I automate between Dynamics 365 Customer Insights and Hoppier?
Dynamics 365 Customer Insights events like marketing email opened / clicked, marketing campaign subscribed / unsubscribed and lead score threshold reached send rewards automatically. A popular setup: someone subscribes to your newsletter in Dynamics 365 Customer Insights - send a $5 welcome treat.
What rewards can recipients choose?
Each recipient gets one link and picks from 3,000+ gift card brands or a prepaid Visa, redeemable in 60+ countries in their local currency.
What happens to cards nobody uses?
On Hoppier Plus plans, 100% of unspent value returns to your balance. Across 2,090 programs on our platform, 37% of gift value goes unspent on average - recovery is usually the deciding economics.
Can I start rewarding Dynamics 365 Customer Insights events before the integration is switched on?
Yes. Export a list from Dynamics 365 Customer Insights and upload it as a Hoppier bulk send, use Hoppier's Zapier app to add people to a program from any app Zapier connects to, call the Hoppier API (beta) from your own code, or connect an AI assistant to the Hoppier MCP and ask it to run the send.
More Marketing & Webinars integrations
Take the hassle out of Dynamics 365 Customer Insights rewards
Think about the hours a year you spend buying, tracking, and sending gift cards. Now picture that number at zero.