How HR Managers Can Support Remote Employees

Thomas Paris
July 20, 2022
Support remote employees

Heidi is no stranger to supporting employees, yet these times are different from what anyone has faced before. Executives look to their HR leaders to ensure that teams are working effectively, together.

In these unique times, we have to be creative with our approach to work - and in this interview, we discuss the core things to keep in mind while doing so: communication, connectedness, community. 

Listen in on the interview with Heidi by clicking play above.


On this episode, you’ll learn:

  • Practicing empathy and understanding to engage your team
  • 3 things Heidi did in Invest Ottawa’s transition to work from home
  • Innovating HR practices in these times
  • Keeping employees engaged
  • What should HR focus on?
  • Communication with your team
  • The harmony between HR and Finance


What you should listen for:

[00:42] Introduction to Heidi Hauver

[01:43] The initial transition to WFH

[03:40] How Invest Ottawa approached remote work before the crisis

[05:35] Empathy for your team members, customers, partners, clients

[07:50] 3 things Heidi did in the initial transition to WFH

[10:49] Innovating HR practices during these times

[15:32] What should HR focus on?

[19:34] How do you make sure team members are okay?

[23:11] Different methods of communication

[26:34] Harmony between HR and Finance

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